ARTEST PRIVACY POLICY
Last Updated: 2025-08-06
Effective Date: 2025-08-06
At Unleavened, LLC, we deeply value your privacy and are committed to protecting your personal information with the highest standards of care and security. We understand that trust is fundamental to our relationship with the Artest community, and we take our responsibility to safeguard your data seriously. This Privacy Policy explains in detail how we collect, use, protect, and manage your information when you use the Artest platform, and clearly outlines your rights regarding your personal data. We believe in complete transparency about our data practices and want you to feel confident that your privacy is respected and protected while you create, compete, and connect with artists from around the world.
1. INFORMATION WE COLLECT
Required Personal Information: To provide you with a secure and personalized experience on the Artest platform, we collect certain essential personal information during account registration. This includes your email address, which must be verified and serves as your primary login credential and our primary method for sending important account notifications. We also require a verified phone number, which we use for account verification purposes, security authentication, and SMS notifications when you choose to receive them.
Optional Personal Information: You may choose to provide additional information to enhance your profile and platform experience. This includes your date of birth, which we use to send birthday Credit gifts and to automatically restrict adult-oriented content for users under 18 years of age (though this information is not independently verified). You may also add social media links to your profile to connect with the broader artistic community, though these links are not verified by our platform.
Automatically Collected Information: When you use our Service, we automatically collect certain technical information necessary for platform operation and improvement. This includes device information such as your browser type, operating system, and device specifications, as well as usage data including pages visited, features used, and general interaction patterns with the platform. We also maintain log files that record technical data about your visits for security and performance monitoring purposes.
Cookies and Session Management: We use essential cookies strictly for maintaining your logged-in session and ensuring proper platform functionality. Unlike many other platforms, we do not use any third-party tracking cookies or invasive tracking technologies for advertising or behavioral profiling purposes.
2. HOW WE USE YOUR INFORMATION
Core Platform Services: We use your personal information primarily to provide, maintain, and improve the Artest platform experience. This includes processing your contest entries, managing competition participation, facilitating community voting and interactions, maintaining your account security and authentication, and providing customer support when needed.
Communication and Notifications: Your verified email address and phone number enable us to send important account notifications, contest updates, community interactions alerts, security notices, and other platform-related communications. We also use your date of birth to send special birthday Credit gifts as part of our community appreciation program.
Safety and Content Filtering: For users under 18 years of age, we use the provided date of birth to automatically filter adult-sensitive content from their platform experience. While we cannot guarantee that all potentially inappropriate content will be successfully filtered, this system significantly reduces exposure to mature content for younger users.
Platform Security: We use collected information to verify account legitimacy, prevent fraud and abuse, detect security threats, and maintain the overall integrity of our platform and community. This includes monitoring for suspicious activity and protecting against automated attacks or manipulation attempts.
3. INFORMATION SHARING AND THIRD-PARTY SERVICES
No Sale or Commercial Sharing: We want to be absolutely clear that Unleavened, LLC never sells, rents, leases, or shares your personal information with third parties for their marketing, advertising, or commercial purposes. Your personal data is not a commodity that we monetize through external partnerships or data brokerage arrangements.
Essential Service Providers: We share personal information only when strictly necessary with trusted third-party service providers who help us operate the Artest platform. Each of these providers is carefully vetted and contractually obligated to protect your information with the same standards we maintain internally.
Communication Services: We use Twilio for SMS notification processing and Ably for push notification delivery. These services only receive the minimal information necessary to deliver messages you have requested.
Authentication Services: We integrate with Google, Apple, and Facebook OAuth services to provide convenient login options. These services only confirm your identity; we do not receive or store your passwords from these providers.
Art Generation Services: To provide our AI-powered art creation features, we work with OpenAI, Replicate, and Piapi. These services may process the prompts and preferences you provide when generating artwork, but do not receive your personal account information.
Infrastructure and Hosting: We use Vercel, Cloudinary, CloudFront, and Amazon Web Services for reliable hosting, file storage, and content delivery. These providers may process your data as part of providing technical infrastructure but do not have access to your personal information beyond what is necessary for technical operations.
Payment Processing: Stripe, Google, and Apple handle all credit purchase transactions and subscription billing. These payment processors maintain their own strict security standards and only receive the information necessary to process your payments securely.
Analytics and Performance: We use AppAnnie, Vercel, and Google Analytics for aggregate, anonymized statistical tracking to understand platform performance and user behavior patterns. These services receive only generalized, non-personal data that cannot be used to identify individual users.
Legal Requirements: We may disclose personal information when required by law, court order, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests.
4. DATA RETENTION AND USER CONTROL
Personal Data Deletion Rights: You maintain complete control over your personal account information and may request deletion of your personal data at any time by contacting our dedicated privacy team at privacy@artest.com. Upon receiving and verifying your deletion request, we will promptly remove your email address, phone number, and other personal identifiers from our active systems.
Account Content Preservation: While we will delete your personal information upon request, please understand that your username, public profile information, contest entries, comments, and other contributions to the platform community will remain as part of our public contest records and community history. This preservation is necessary to maintain the integrity of past competitions and ensure that other users' contest experiences and achievements remain meaningful and verifiable.
Contest Entry Permanence: Once you submit an entry to any contest, that entry becomes part of the permanent contest record and cannot be deleted, even if you delete your personal account information. This policy ensures fairness for all contest participants and maintains the historical integrity of our competitions.
5. INTERNATIONAL DATA TRANSFERS AND SECURITY
Global Platform Operations: As a platform serving users in 24 languages worldwide, your information may be transferred to and processed in countries other than your own, including the United States where our primary servers are located. We ensure that appropriate safeguards and protections are in place for all international data transfers in compliance with applicable privacy laws.
Security Measures: We implement comprehensive technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server environments, access controls, regular security audits, and employee training on data protection practices.
Data Breach Response: In the unlikely event of a data security incident that affects your personal information, we will notify you promptly and take immediate steps to secure our systems and minimize any potential impact. We maintain incident response procedures designed to address security issues quickly and effectively.
6. CHILDREN'S PRIVACY AND PROTECTION
Age Requirements: The Artest platform is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete such information from our systems.
Teen User Protections: For users between 13 and 18 years of age, we implement additional protections including automatic filtering of adult-sensitive content based on the date of birth provided during registration. While our filtering systems are designed to provide age-appropriate experiences, we cannot guarantee that all potentially inappropriate content will be successfully filtered, and parental guidance is recommended.
Parental Rights: Parents and legal guardians of users under 18 may contact us at privacy@artest.com to inquire about their child's account, request access to information we have collected, or request deletion of their child's personal information. We will respond to verified parental requests in accordance with applicable laws.
COPPA Compliance: We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable children's privacy laws. Our practices regarding children's information are designed to provide appropriate protections while enabling young artists to safely participate in our creative community.
7. YOUR PRIVACY RIGHTS
Access and Correction: Depending on your location and applicable privacy laws, you may have the right to access the personal information we hold about you and to request correction of any inaccurate or incomplete information. You can review and update much of your personal information directly through your account settings.
Data Portability: Where required by law, you may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another service provider.
Objection and Restriction: You may have the right to object to certain types of processing of your personal information or to request that we restrict processing in certain circumstances, subject to legal and operational limitations.
Exercising Your Rights: To exercise any of these privacy rights, please contact our privacy team at privacy@artest.com with a clear description of your request. We will respond to your request within the timeframe required by applicable law and may need to verify your identity before processing certain requests.
8. CALIFORNIA PRIVACY RIGHTS (CCPA)
California Consumer Rights: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect about you, the right to delete personal information (subject to certain exceptions), the right to opt-out of the sale of personal information (though we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.
Information Categories: For California residents, the categories of personal information we collect include identifiers (email, phone number), demographic information (age), and usage data. We collect this information directly from you and through your interactions with our platform.
California Requests: California residents may submit privacy requests by emailing privacy@artest.com or through other methods we may provide. We will verify your identity before processing your request and respond within the timeframe required by California law.
9. EUROPEAN PRIVACY RIGHTS (GDPR)
Legal Basis for Processing: For users in the European Economic Area, United Kingdom, and Switzerland, we process your personal information based on several legal grounds including your consent for certain activities, the necessity of processing for our legitimate business interests (such as platform security and improvement), contractual necessity for providing our services, and compliance with legal obligations.
GDPR Rights: Under the General Data Protection Regulation (GDPR), you have additional rights including the right to withdraw consent where processing is based on consent, the right to data portability, the right to object to processing based on legitimate interests, and the right to lodge a complaint with a supervisory authority.
Data Protection Officer: For GDPR-related inquiries, you may contact our Data Protection Officer at dpo@artest.com. We are committed to addressing your privacy concerns and ensuring compliance with European privacy standards.
10. NOTIFICATION PREFERENCES AND COMMUNICATION
Granular Control: You have comprehensive control over the types of notifications you receive and how you receive them. Through your account settings, you can customize notifications for contest participation updates, community interactions, platform announcements, and promotional communications.
Essential Communications: While you can opt out of most promotional and optional communications, certain account security notifications, important service updates, and legally required notices cannot be disabled as they are essential for account protection and legal compliance.
Communication Channels: Based on your preferences, we may communicate with you through email, mobile push notifications through our applications, SMS text messages, or in-platform notifications. You can adjust these preferences at any time through your account settings.
11. COOKIE POLICY AND TRACKING
Essential Cookies Only: Unlike many other platforms, Artest uses only essential cookies that are strictly necessary for platform functionality. These cookies enable core features like keeping you logged in and maintaining your session security. We do not use advertising cookies, tracking cookies, or any third-party cookies for behavioral profiling.
Analytics and Performance: Our use of analytics services like Google Analytics is configured to respect user privacy and collect only aggregated, anonymized data that cannot be used to identify individual users. This information helps us understand how the platform is used and identify areas for improvement.
No Behavioral Tracking: We do not engage in cross-site tracking, behavioral profiling for advertising purposes, or any other invasive tracking practices. Your browsing activity outside of Artest is not monitored or collected by our platform.
12. UPDATES AND CHANGES TO THIS PRIVACY POLICY
Policy Updates: We may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features. When we make material changes that significantly affect how we handle your personal information, we will notify you through the platform, via email, or through other appropriate communication channels.
Continued Use: Your continued use of the Artest platform after we publish or communicate changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with any changes, your option is to discontinue use of the platform and request deletion of your personal information.
Review Recommendations: We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy and handle your personal information.
13. CONTACT INFORMATION AND SUPPORT
Privacy Inquiries: For any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact our legal team at legaly@artest.com. We are committed to addressing your privacy concerns promptly and thoroughly.
General Support: For general platform support, technical issues, or non-privacy related questions, please contact our support team at support@artest.com.
Data Protection Officer: For GDPR-specific inquiries or concerns about data protection compliance, you may contact our Data Protection Officer directly at legal@artest.com.
Legal Matters: For legal inquiries or formal notices, please contact legal@artest.com.
We are committed to maintaining your trust through transparent privacy practices and responsive customer service. Your privacy is not just a legal obligation for us—it's a fundamental value that guides how we build and operate the Artest platform.